 To upgrade our service quality, improve our work efficiency, reduce our operational costs, strengthen our environmental protection measures, and lay a firm foundation for our long-lasting business activities, we have adopted the following policies:   |
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| Satisfying the customers Constantly striving for a better understanding of our customers and continuously improving our services to suit their needs. Innovating and Improving Striving for self-improvement and breakthroughs in pursuit of better opportunities and incessant growth with accumulative efforts and steady exertion. Finding out the cause and effects for efficient problem-solving Examining any problems efficiently, studying the basic causes and effects thereof, exploring the possible counter measures, and carrying out these measures realistically to effectively solve the relevant problems. Participating by all For a shipping company, services offered include soliciting cargo transportation contracts, loading cargo on ships, ship navigation, transportation and delivery of cargo consignments; all these activities are closely related operations. All members of the company, whether working aboard the ships or ashore, must strive for excellence, by coordinating and accomplishing their duties.  Safety for personnel To provide good operational environments for each of the seafarers and shore personnel to ensure their complete safety in all operations. Safety for ships To make proper management and maintenance for our ships and equipment to ensure their safety in every aspect of our operation. Safety for shipment All cargoes consigned or entrusted by customers will be placed under proper and constant supervision and control beginning from the receipt of cargoes until their delivery at the destination of shipment.  Please refer to page "Environment Protection-ISO14001"  Complying with the international covenant of ISPS (International Ship & Port Facility Security Code) and the project of C-TPAT (Customs-Trade Partnership Against Terrorism), to assure counter-terrorist and security measures.  Yang Ming is customer-oriented. Through the joint effort of the staff, on ships or on the shore, at home or abroad, Yang Ming will continue its pursuit of innovation for excellence. We pledge to satisfy the customers with more "Punctual, Speedy, Reliable, and Economical" service. |
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